Mumbai: More than 1 crore customers were theft when their personal data was stolen from India’s largest e-ticketing portal IRCTC (Indian Railway Catering & Tourism Corporation). This has put questions in mind of people about their data safety and security.
Lakhs of transactions are done every day by the customers. The customers provide their crucial details like Pan Card number, Adhaar card number and other such valuable data while filling up the reservations forms online.
India Today’s reports says, “IRCTC officials also had a fear that they have found the details including date of birth, phone numbers, and other such information is sold in CDs for 15000 INR to people who are interested.”
A source from IRCTC said, “User data is one of the most valuable assets that are sold to corporations, which may target potential customers using this data.” Some reports also claim that the state government of Maharashtra has spotted the hackers, who have been selling these CDs.
The managing director of IRCTC, AK Manocha told to the news reporters, “There is no official complain for data hacking, but a letter to Delhi Police cyber cell has been written in order to inquire about it.
When Mumbai Mirror asked Manocha why there was no complaint then he said, “We got this information from some internal sources. Now we have decided to crosscheck the things at our ends. IRCTC website has a user base of over 1 crore customers with lakhs of transactions going on each day. Around 5 lakh tickets are booked each day through this website. In order to book tickets, each user has to create an account filling his/her vital details. Now the fear is that if the IRCTC website is hacked then the hacker will have access to information of 1 crore customers. This data will be sold to companies at huge prices.”
IRCTC gave a sign of relief to the customers who were thinking that their internet banking or credit/debit card details have been compromised when Manocha said, “IRCTC used bank gateways for the payment which has watertight security and is nearly non-hackable.”
KP Bakshi, the state’s additional Home Chief Secretary confirmed that railways have been warmed and alerted. But he refused to give any further details. Centre for Railway Information Systems maintains this website and is the part of railway ministry.